Process versus outcome indicators in the assessment of quality of health care

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Process versus outcome indicators in the assessment of quality of health care.

This paper reviews the relative strengths and weaknesses of outcome and process measures as performance indicators in health care. Differences in outcome may be due to case mix, how the data were collected, chance, or quality of care. Health care is only one determinant of health and other factors have important effects on health outcomes, such as nutrition, environment, lifestyle and poverty. ...

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ژورنال

عنوان ژورنال: International Journal for Quality in Health Care

سال: 2001

ISSN: 1353-4505,1464-3677

DOI: 10.1093/intqhc/13.6.475